---
title: What is your Wholesale Return Policy
description: We guarantee that our handcrafted artisan teas will leave our facility in peak condition. If you are unsatisfied with your products we will gladly issue a store credit for your purchase price, excludi
---

[Skip to content](https://support.artoftea.com/migration/en/knowledge/what-is-your-wholesale-return-policy#main-content)

English

Show submenu for translations

![AOT-Logo-Bloom-1-1.png\]](https://support.artoftea.com/hs-fs/hubfs/AOT-Logo-Bloom-1-1.png?height=40&name=AOT-Logo-Bloom-1-1.png)

- [Home](https://artoftea.com/)
- [Videos](https://info.artoftea.com/videos)
- [About Us](http://www.artoftea.com/about-us/the-story/)
- [Contact Us](http://www.artoftea.com/contacts)
- [Shop Wholesale](http://wholesale.artoftea.com/)

Open main navigation

Close main navigation

- [Home](https://artoftea.com/)
- [Videos](https://info.artoftea.com/videos)
- [About Us](http://www.artoftea.com/about-us/the-story/)
- [Contact Us](http://www.artoftea.com/contacts)
- [Shop Wholesale](http://wholesale.artoftea.com/)
- English
  
  Show submenu for translations
- Contact us

 Contact us

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://support.artoftea.com/migration/en/knowledge?hsLang=en)
2. [FAQ](https://support.artoftea.com/migration/en/knowledge/faq?hsLang=en)

# What is your Wholesale Return Policy

We guarantee that our handcrafted artisan teas will leave our facility in peak condition. If you are unsatisfied with your products we will gladly issue a store credit for your purchase price, excluding original shipping charges, on merchandise returned to us within 30 days of delivery. Art of Tea is not responsible for the return shipping costs for returns based on personal preference or non-quality related issues. Please note that wholesale orders are subject to a 20% or higher restocking fee, depending on circumstances. If you've ordered the wrong item AOT will gladly provide a Return Authorization Form along with a UPS Return Label that will allow you to ship the items back and receive a store credit less the cost of return shipping. If it is an Art of Tea error, we will immediately replace the item and provide a Return Authorization Form along with a UPS Return Label that will allow you to ship the items back. For more information, please contact us at [http://artoftea.com/contact](http://artoftea.com/contact) or 877-268-TEAS. 

- [FAQ](https://support.artoftea.com/migration/en/knowledge/faq?hsLang=en)
- [Ordering](https://support.artoftea.com/migration/en/knowledge/ordering?hsLang=en)
- [Tea Info](https://support.artoftea.com/migration/en/knowledge/tea-info?hsLang=en)
- [Wellness Info](https://support.artoftea.com/migration/en/knowledge/wellness-info?hsLang=en)
- [Shipping](https://support.artoftea.com/migration/en/knowledge/shipping?hsLang=en)
- [Purchasing](https://support.artoftea.com/migration/en/knowledge/purchasing?hsLang=en)

- [Home](https://artoftea.com/)
- [Videos](https://info.artoftea.com/videos)
- [About Us](http://www.artoftea.com/about-us/the-story/)
- [Contact Us](http://www.artoftea.com/contacts)
- [Shop Wholesale](http://wholesale.artoftea.com/)

[![AOT-Logo-Bloom-1-1.png](https://support.artoftea.com/hs-fs/hubfs/AOT-Logo-Bloom-1-1.png?width=100&height=70&name=AOT-Logo-Bloom-1-1.png "AOT-Logo-Bloom-1-1.png")](http://www.artoftea.com)

Help Center

Copyright © 2026, Art of Tea