---
title: Local Pickup - Currently Unavailable Due to COVID-19
---

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# Local Pickup - Currently Unavailable Due to COVID-19

### *As of March, 2020 Local Pickup is currently unavailable due to COVID-19.*

Local Pickup allows you to purchase items online and pick them up at our facility. This way, you can avoid shipping and handling charges and you may even be able to get your order faster.

Here's how it works:

During checkout, choose Local Pickup.

Place your order and wait to receive a "Ready for Pickup" email or phone call. (This is a separate email from your order confirmation.)

Bring your invoice or order number to the facility and pick up your items.

Sending someone else to pick up your order? No problem. Please be sure to have them bring your invoice or order number with them when picking up your order.

We'll hold your items at our facility for 5 business days. If you don't make it in by then, we'll cancel the order and refund your method of payment.

*If this did not answer your question, please feel free to [reach out to our support team](https://www.artoftea.com/contacts).*

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