All of us at Art of Tea are paying close attention to the progress of the news surroundings of COVID-19. As the reality and concerns of COVID-19 surround us around the world, it is undeniable that it is more important than ever to take care of ourselves, each other, and our surroundings. I’d like to share a few thoughts on how Art of Tea is taking action as the current status of COVID-19 is evolving per recommendations from the CDC and state.
- Protecting Art of Tea Employees is our top priority. The answers and possible solutions to many of the tremendous societal questions are not always clear and cannot yet be determined because we do not know the length, extent and total impact of COVID-19. It is incumbent on all of us to do our best to keep staff and customers safe. We must be responsible, thoughtful and be prepared to adjust our behavior as the facts dictate. The mental, emotional, and physical well-being of our employees and their loved ones is our primary concern at this time.
- We will continue to do all that we are able to in order to keep the high quality of our products that define Art of Tea. All products received and shipped out of Art of Tea go through stringent GMP and HACCP business practices and handling. We will continue to follow these guidelines in addition to taking additional sanitization and employee safety steps. Standard protocol at Art of Tea entails very strict QC processes and cleanliness practices and we will continue to enforce these with our team. At this time our vendors and suppliers have let us know that nothing at this point should affect fulfillment. However, we are aware that information is changing constantly and we promise to be as transparent as possible should this change.
- Our communiTEA comes first as we are nothing without you. We know that the upcoming weeks will continue to unveil many obstacles and we ask in advance for your patience and understanding. We are in this together and we will get through this together.
We appreciate your support and for being a part of the Art of Tea communiTEA.